Club Woodham Privacy Policy


Last updated: March 31, 2021

 

Club Woodham (“us”, “we”, or “our”) operates this website www.clubwoodham.co.uk (the “Service”). This page details our policies regarding the collection, use and disclosure of personal information when you use our website.

 

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as those in our Terms and Conditions.


 Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

 

Contact & Communication

Users contacting this website and / or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.


This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights regarding receiving email marketing material. Your details are not passed to any third parties.

 


Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform related services or to assist us in analysing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

 

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Club Woodham – Terms & Conditions

 

Membership


  • All memberships are personal and non-transferable.
  • Members must be aged 16 or over unless part of a designated youth program.
  • By joining Club Woodham, you agree to abide by all club rules and policies.
  • When entering the club for the first time please ensure you have a form of ID to confirm your membership.


Health & Safety

 

  • Members must complete a PAR-Q form before participating in any physical activity.
  • If you have any health concerns, consult your doctor before using the gym.
  • Members must use equipment safely and as instructed; inductions are available upon request.

 

Gym Etiquette

 

To ensure a respectful, hygienic, and welcoming space for all members, please follow these guidelines:


  • Wipe down equipment after use using the cleaning sprays and cloths provided.
  • Return all weights and equipment to their correct place when finished.
  • Respect personal space – do not crowd or interrupt others mid-set.
  • Avoid excessive noise, including dropping weights or playing loud music.
  • Use a towel when training, especially on benches and mats.
  • Share equipment during peak times by allowing others to work in between sets.
  • No phone calls on the gym floor; keep personal use discreet and respectful.
  • Wear appropriate attire, including clean trainers and proper gym clothing. No jeans, work clothes, school uniforms, boots, flip-flops, sliders, or Crocs are allowed.


Repeated failure to follow etiquette may result in restricted access or suspension of membership. 


Gym Usage


  • Respect all staff, members, and the facility at all times.
  • All members are required to take part in an induction. Reassessment sessions can be booked at reception by members wishing to enhance their gym experience. Gym instructors are on shift throughout the day, should you have any questions or require any advice. Personal training and nutritional consultation are available upon request at an additional cost.
  • Bags and personal belongings must be stored in lockers, not left on the gym floor.

 

Payments & Cancellations

 

  • Membership fees are due monthly in advance.
  • A minimum 30-day notice period is required to cancel or freeze memberships. Cancellations are only accepted on the appropriate club email (info@clubwoodham.co.uk) or club form, direct cancellation without any contact with the club will breach your agreement and will incur an extra charge.
  • Members may freeze their membership by calendar month by giving at least 5 working days' notice before their next direct debit date, and can be put on hold per calendar month, not part-month.
  • Joint members are required to become individual members in the event of the "main" member terminating his/her membership. This involves paying the monthly subscription at the individual rate rather than the joint rate. If a joint membership turns into a single membership, then any discount applied will automatically cease and revert to the single member's rate.
  • Missed payments may result in restricted access until resolved.


Class Bookings

 

  • Classes must be booked via our app or at reception.
  • Please cancel with at least 2 hours' notice if you're unable to attend.
  • Repeated no-shows may result in a temporary block on booking privileges.


Personal Training

 

  • Personal Training sessions must be paid for in advance.
  • 24 hours' notice is required for cancellations or rescheduling, otherwise the session will be lost.


Opening Hours & Closures

 

Club hours may vary on public holidays or for maintenance.

We reserve the right to close parts of the gym or cancel classes when necessary.

 

Club Woodham timetable:

Monday 0600-2130

Tuesday 0600-2130

Wednesday 0600-2130

Thursday 0600-2130

Friday 0600-2130

Saturday 0800-1800

Sunday 0800-1400

 

 

 

Conduct & Termination

 

  • Any abusive, threatening, or inappropriate behaviour will result in immediate suspension or termination of membership.
  • Management reserves the right to refuse entry or cancel membership at any time for breach of rules.


Privacy & Data


  • We comply with GDPR and will only use your data for Club Woodham operations and communication.
  • CCTV is in operation for your safety.
  • From time to time, we may capture photos or videos within the club for marketing and social media purposes. We will always:
  • Seek verbal or written consent before using identifiable images of individuals.
  • Avoid filming or photographing anyone without permission. The use of tripods is prohibited during the club's peak times. 
  • Respect your right to opt out at any time. You can notify staff if you do not wish to be included in any media.
  • Any social media content posted by members must respect the privacy and dignity of others, including the club. Filming other members without their explicit consent is strictly prohibited.
  • We reserve the right to ask members not to film content. 
  • We reserve the right to ask members to remove any social media content that breaches these guidelines.


Amendments

 

  • Terms and Conditions are subject to change. Members will be notified of significant updates.